Pay Water Bill

Credit or Debit Card

We accept Visa and MasterCard. Please call 919-775-8215 or stop by the office to make payment.

Electronic Draft

Complete the Electronic Draft Form (PDF) and your water and sewer bill will be set up to be drafted on your due date each month. For more information, visit the Electronic Draft page.

Go Paperless

Receiving your City of Sanford utility bill just got easier. Utility customers can receive their utility bills via email. Customers who opt into this service will receive only an electronic copy instead of a paper bill.

How to Switch

There are two easy ways to switch to paperless utility bills:

By Mail

Mail in your payment to:
City of Sanford
P.O. Box 63060
Charlotte, NC 28263-3060

Be sure to include your bill stub

If you are making a payment after your due date (within the 5 day grace period) we encourage you to pay your bill over the phone or in person to avoid the potential of a late fee due to mail and processing time.

Pay in Person

Make your payment in person at:
City of Sanford Municipal Building
225 East Weatherspoon Street
Sanford, NC 27330

Night Drop Box

Located in the circular drive at the back of the building. Any payments placed in this box after 5 p.m. will be credited the following business day. Please pay with check or money order, as the city is not responsible for cash payments left in the night drop box.


We now offer online bill pay. You will need your Account Number and Customer ID located on your bill to log onto the bill pay system. We accept Visa, MasterCard, Discover, American Express and E-checks.