Why do I have to pay a deposit?
You will be required to pay a deposit if you have never had service with us before in order to secure your account. If you have had service before and had a satisfactory payment history, your deposit will be waived. For more information, please contact Billing and Collections at 919-777-1190.

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1. How do I start water service?
2. How do I transfer service?
3. Why do I have to pay a deposit?
4. How much is a deposit?
5. What happens to my deposit?
6. Why do you need my social security number?
7. How do I stop service?
8. Why am I being billed for water / sewer when I had no usage?
9. What are my payment options?