What are my payment options?
- Mail in your payment to:
City of Sanford
P.O. Box 63060
Charlotte, NC 28263-3060

Be sure to include your bill stub.

- Pay by credit or Debit card. We accept Visa and MasterCard. Please call 919-777-1190 or stop by the office to make payment.

- Electronic Draft: Complete the electronic draft form and your water and sewer bill will be set up to be drafted on your due date each month.

- Night Drop Box: Located in the circular drive at the back of the building. Any payments placed in this box after 5 p.m. will be credited the following business day. Please pay with check or money order, as the city is not responsible for cash payments left in the night drop box.

- Make your payment in person:
City of Sanford Municipal Building
225 E Weatherspoon Street
Sanford, NC 27330

- Online: We now offer online bill pay. You will need your Account Number and Customer ID located on your bill to log onto the bill pay system. Visit the online bill pay.

Show All Answers

1. How do I start water service?
2. How do I transfer service?
3. What do I do if my service is disconnected?
4. How do I get my service restored after hours?
5. Why do I have to pay a deposit?
6. How much is a deposit?
7. What happens to my deposit?
8. Why do you need my social security number?
9. How do I stop service?
10. Why am I being billed for water / sewer when I had no usage?
11. What are my payment options?