1)  Open Internet Explorer, there will be a default website selected to automatically open when you open Internet Explorer.  To change the default website go to the following:

a)  In Internet Explorer, go to ‘Tools’

b)  Internet Options

c)  General Tab, Homepage Section

d) In the address box type the URL/address of the website you wish to be your default.

1)   If you know the web address of the website you are seeking, simply type it in the address bar on Internet Explorer and then hit ‘Enter’

2)   If you are seeking general information or trying to find a specific website you can use a search engine, for example http://www.msn.com, http://www.yahoo.com

1)  If you have made so many clicks on a website and don’t remember where you originally were, you can use the ‘Back’ button to go back through each website you were previously on.

2)  Links on a website are usually marked by an underline or by a color so the text link stands out differently from regular text.

3)  You can print a website by simply going to ‘File’ and ‘Print’ on Internet Explorer taskbar.

1)   Make sure the document or file you are downloading is from a secure website or a known email account (virus free).

2)  Double click on the attachment/file

3)  Select to save the attachment/file

4)  Select where to save the document (preferably on your hard drive, not the network)

5)  Simply go to the saved location of the attachment/file to open or run the document/program

1)   In Internet Explorer, type the URL of the desired Web page in the 'Address' drop-down list box and press ENTER.

2)   Select the 'Favorites' menu and select 'Add to Favorites'.

3)   (Optional) To change the favorite name, type a new name in the 'Name' box.

4)   (Optional) To save the favorite in a specific folder, click 'Create in' and select the folder in which to create the     favorite.

5)   Click 'OK'  

1)   Open Internet Explorer.

            2)   Select the 'View' or ‘Tools’ (depending on your version of IE) menu and select   'Internet Options’.

3)   In the 'History' group, click 'Clear History'.

4)   Click 'Yes' and click 'OK'. 

1)   In Outlook Express, to ‘File’ or use ‘New’ shortcut on taskbar if available

2)   New

3)   Message

4)   A new message box will appear, type the recipients email address in the ‘to’ box or select an address from your  address book

5)  Type a subject (optional) in the subject box

6)  Begin typing your text in the area provided

7)   Outlook Express has similar functions to MS Office as far as spell check, cut, paste, copy, text and font sizing and coloring, etc.

8)   Once you have completed your email, click the ‘Send’ button on your taskbar

9)   Once the email has been sent, a copy of the email was automatically placed into your ‘Sent Mail’ folder – you do have the option to delete these messages in your sent mail folder

1)  When you first open Outlook Express it will automatically check for sending and receiving email.

2)  You can also select the ‘Send & Receive’ button on the taskbar if available or go to Tools, Send & Receive to check for email.

3)  You can also set the amount of time you want Outlook Express to check for new messages when Outlook Express is open:

a)  Tools

b)  Options

c)   General Tab

d)  Under Send/Receive Messages, “Check for new messages every:” select how many minutes you would like to check your email.

e)  Click ‘OK’

1)  While the message is open simply select the ‘Reply’ button or ‘Reply to All’ if there are several email recipients.

2)  Your email will automatically place their previous message in the reply email, you can delete this message, leave the message as is, or change your setup to not automatically put the original message in your reply email.

3)  After completing your text simply select the ‘Send’ button to send your email.

1)  Tools

2)  Options

3)  Signatures Tab

4)  Check the box to “Add the signature to all outgoing messages”

5)  Select ‘New’ to create signature

6)  Add the desired text in the ‘Edit Text’ section

            For Example:  Amy Hunter

                          City of Sanford

                          Programmer Analyst I

                          Phone: (919) 777-6042

7)  Select ‘Apply’

8)  Select ‘OK’

            7) This “signature” will appear on all outgoing messages

1)  Once you have completed your email message, go to ‘Insert’ and ‘File Attachment’ or ‘Attach’ on the taskbar.

2)  Then select where the file is located on your hard drive or network.  Once you have located the file, select ‘Open’

3)  The file will automatically be attached to the email and will show up as an attachment under the subject header.

4)  You can also insert or attach pictures in the same manor, with the exception that you will select ‘Picture’ from the ‘Insert’ menu in step 1.

1)  The Outbox is where outgoing mail is placed once you have selected to send an email message.

2)  The message will remain in the Outbox if you are not connected to the network or if you are ‘Working Offline’ in Outlook Express.

1)  If you choose to draft an email and do not want to send it immediately you can move the message to the draft folder – DO NOT hit the send button if you wish to move the message to the draft folder. 

2)  Select the ‘x’ in the right hand corner of the message.  A message box will appear asking you if you would like to save the message – select ‘Yes.’

3)  The message will now be placed in your draft folder. 

4)  To send this message, simply go to your drafts folder, open the message, make changes if necessary then select the ‘Send’ button.

1)   In Outlook Express, go to ‘File’

2)   New

3)   Folder

4)   Type the Name of the folder in message box that appears

5)   Select the ‘Inbox’ as the destination to store your newly created sub-folder

6)   Click ‘OK’

*You can create as many folders as you wish to store and organize your email

1)   In Outlook Express, Select 'Address Book'.

2)   Select the 'File' menu and select 'New Contact'. 

3)   Click the 'Personal' tab.

4)   In the 'Name' group, do one or more of the following:

a) Type the contact's first name in the 'First' box.

b) Type the contact's middle initial in the 'Middle' box.

c) Type the contact's last name in the 'Last' box.

d) Type a nickname for the contact in the 'Nickname' box.

5)   In the 'E-Mail Addresses' group, type the contact's e-mail address in the 'Add new' box and click 'Add'.

6)   If the contact has more than one e-mail address:

a) Repeat step 7).

b) (Optional) To set one of the e-mail addresses as the default, select the e-mail address and click 'Set as Default'.

7) Click 'OK'.  

            1)   In Outlook Express, Select 'Address Book'

            2)   Select the 'File' menu and select 'New Group'

            3)   In the 'Group Name' box, type a name for the mailing list

            4)   Do one of the following to add a contact:

                        a) To add a new contact:

                                    1] Click 'New Contact'. (A different 'Properties' dialog box appears.)

                                    2] Type the appropriate contact information.

                        b) To add existing contact to the group:

                                    1] Click 'Select Members'

                                    2] Select the desired group members from the list box on the left-hand side.

                                    3] Click 'Select'.

                                    4] Repeat steps to add the desired members.

                                    5] Click 'OK'. 

            5)   Click 'OK'.