Water & Sewer Connections

The City of Sanford Engineering Department handles the process of connecting residential and commercial properties to city water or sewer. 

Customers may initiate a request by utilizing the online application below, or calling 919-777-1122/919-777-1118. Staff will gather all necessary information and forward the completed application to the Customer Service Department for account activation and payment processing.

Customers will need to mark the preferred tap location with white spray paint. 

Please note that the City of Sanford does not install cleanouts for any commercial properties. 

System Development Fees

System development fees are one-time charges assessed to residential or commercial customers, developers, or builders when they connect to the City’s water and/or wastewater system. 

These fees allow the City to recover a proportional share of capital costs incurred to provide service availability and capacity for new infrastructure users.

Effective September 1, 2022, system development fees will be charged for all water and sewer connections at the time the user applies for a connection.  The fee amount is based on the size of the water meter.

 Meter Size (1)Capacity Ratio WaterSewer Combined 
 3/4" Displacement 1.00 $1,146.77 $1,823.14 $2,969.90
 1" Displacement 1.67 $1,911.28 $3,038.56 $4,949.84
 1.5" Displacement 3.33 $3,822.55 $6,077.12$9,899.67 
 2" Displacement 5.33 $6,116.08 $9,723.39 $15,839.47
 3" Singlejet 10.67 $12,232.17 $19,446.78 $31,678.95
 3" Compound, Class I 10.67 $12,232.17 $19,446.78 $31,678.95
 3" Turbine, Class I 11.67 $13,378.93 $21,269.92 $34,648.85
 4" Singlejet 16.67 $19,112.76 $30,385.59 $49,498.35
 4" Compound, Class I 16.67 $19,112.76 $30,385.59 $49,498.35
 4" Turbine, Class I 21.00 $24,082.08 $38,285.85 $62,367.93
 6" Singlejet 33.33 $38,225.52 $60,771.19 $98,996.71
 6" Compound, Class I 33.33 $38,225.52 $60,771.19 $98,996.71
 6" Turbine, Class I 43.33 $49,693.18 $79,002.54 $128,695.72
 8" Compound, Class I 53.33 $61,160.83 $97,233.90 $158,394.73
 8" Turbine, Class II 93.33 $107,031.45 $107,159.33 $277,190.78
 10" Turbine, Class II 140.00 $160,547.18 $255,238.99 $415,786.17
 12" Turbine, Class II 176.67 $202,595.25 $322,087.30 $524,682.55

Example: Fees for a residential home (3/4" water tap and 4” sewer tap):

 3/4" Water Tap Fee $950
 3/4" Water System Development Fee $1,146.77
 4" Sewer Tap Fee $1,250.00
 3/4" Sewer System Development Fee $1,823.14
 Total Fees $5,169.91

Residential Water and Sewer Taps

 3/4" Domestic Tap$950 
 3/4" Irrigation Tap$950 
 Taps larger than 3/4"Estimate required  
Residential Water Tap Online Application
All taps include meter installation
If schedule is not interrupted due to weather or main breaks, water tap should be installed within 2 weeks after payment has been received.

 4" tap              $1250            
Residential Sewer Tap Online Application

*All commercial property taps are estimated are done at cost. Contact engineering to initiate an estimate.

Residential and Commercial Meter Sets

1"  $189
 3" and larger                                   Estimate required
Must be installed by a contractor
Residential Meter Set Online Application
 Commercial Meter Set Online Application
All meters must be obtained from the City of Sanford.  


Cleanout Service Installation Application
 **Select Sewer Cleanout in drop down list under Sewer Service Requested
The homeowner is responsible for locating or having a plumber locate the sewer lateral from the house to the main before the cleanout is installed by the City.

Blockage Complaints

The City maintains all wastewater mains, in-street rights of way, and rights of way that cross private property. The City does not maintain commercial or residential service laterals to include the connection. This is the responsibility of the property owner. As most blockages occur in the smaller, lateral service lines, the property owner needs to assure that these are open before calling the City with a blockage complaint.

Questions or Concerns

If, after checking your line, you still have a problem, please call the Public Works Service Center at 919-775-8247.