Utility Services

Purpose

Utility Services are handled by the City of Sanford's Customer Service department, which provides administrative and clerical services for the billing and collection of water and sewer customers; water, sewer, and street assessments; and ordinance violations (parking, noise, animal control, etc.).

Hours

The Customer Service department is open Monday through Friday from 8 a.m. until 5 p.m. with the exception of observed holidays.

New Customers

New water and sewer customers can find information about the City of Sanford's Utility Services here:

• New Customer Information
• New Service Checklist
• Update Account Information
• Utility Service Application
• Utility Disconnect/Transfer Form

Water Services

We provide water services to Sanford and all of Lee County with the exception of Carolina Trace & Quail Ridge. View a map of our water service area.

Taxes

City taxes are currently contracted with Lee County and can be paid at the Lee County Tax Collection’s office.