Purpose

Utility Services are handled by the City of Sanford's Customer Service department, which provides administrative and clerical services for the billing and collection of water and sewer customers; water, sewer, and street assessments; and ordinance violations (parking, noise, animal control, etc.).

Hours

The Customer Service department is open Monday through Friday from 8 a.m. until 5 p.m. with the exception of observed holidays.

New Customers

New water and sewer customers can find information about the City of Sanford's Utility Services here:

• New Customer Information
• New Service Checklist
• Update Account Information
• Utility Service Application
• Utility Disconnect/Transfer Form

Water Services

We provide water services to Sanford and all of Lee County with the exception of Carolina Trace & Quail Ridge. View a map of our water service area.

Taxes

City taxes are currently contracted with Lee County and can be paid at the Lee County Tax Collection’s office.