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1. How do I get a street light added on my street?

The City of Sanford has a policy on the layout of street lighting. If you are interested in having a street light installed on your street we will be happy to come out and evaluate if your street meets the current standard. To make this request, call Public Works at (919) 775-8247.

2. How do I report a street light issue (i.e. street light out, light cycling on/off, damage to globe, etc.)?

To report a street light outage, call Public Works at (919) 775-8247 with pole number and exact location of street light or call Duke Energy Progress directly at 1-800-452-2777.

3. How can I have my driveway drainage pipe replaced?

Upon request by the owner of a lot which abuts a public street, the City shall furnish labor for the installation of a driveway drainage pipe within the street right-of-way connecting the lot to the street, on the condition that the owner of the property PAY TO THE CITY IN ADVANCE the cost of the pipe of such size and specifications and all other materials as will meet the standards established by the engineering department of the City, to include portions of concrete or asphalt driveways that will need to be removed for the pipe replacement.

4. Why are some streets and ditches in the city limits not maintained by the City of Sanford?

The City of Sanford houses city-maintained and state-maintained streets. The state-maintained streets are generally the larger streets with a greater volume of traffic that carry traffic through the city. City streets are generally lower in volume. These streets may funnel traffic into larger state-maintained streets or carry traffic around town.

The Street Division works only on city-maintained streets while the Department of Transportation (D.O.T.) is responsible for maintenance on state-maintained streets.
The Street Division does however make utility patches for water and sewer repairs on state-maintained streets.

5. How can I get the curb and gutter or sidewalk replaced in front of my property?

Maintenance of curb and gutter and sidewalk on City streets is the responsibility of the City crews; however, funds are limited for such repair. Each year the Transportation Administrator assess the condition and prioritizes work. Considering the priority list and available funds, the City replaces misaligned, cracked, and deteriorating sections that could potentially cause hazards to vehicular and pedestrian traffic.

The City will repair or replace curb and gutter and sidewalk not on the priority list if the property owner pays for the necessary materials in advance.