How do I start water service?
To have water turned on, you must present picture identification, your social security number, a rent receipt and/or your lease agreement or verification that you’re purchasing your home. You must also have the street address and provide us with your mailing address and other contact information.

Please contact us as soon as possible to make arrangements to have water turned on. We require at least a day’s notice and all requirements must be satisfied before water can be turned on. For more information, please contact Billing and Collections at 919-777-1190.

Show All Answers

1. How do I start water service?
2. How do I transfer service?
3. What do I do if my service is disconnected?
4. How do I get my service restored after hours?
5. Why do I have to pay a deposit?
6. How much is a deposit?
7. Why is my water bill so high?
8. What happens to my deposit?
9. Why do you need my social security number?
10. How do I stop service?
11. Why am I being billed for water / sewer when I had no usage?
12. What are my payment options?