How do I transfer service?
If you already have service with us and are moving to a new location, please call us at least the day before to transfer your service. We must have a start date for the new service and a stop date for the old service. If you have a deposit it will transfer to the new account. Your account must be paid current. For more information, please contact Billing and Collections at 919-777-1190.

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1. How do I start water service?
2. How do I transfer service?
3. What do I do if my service is disconnected?
4. How do I get my service restored after hours?
5. Why do I have to pay a deposit?
6. How much is a deposit?
7. Why is my water bill so high?
8. What happens to my deposit?
9. Why do you need my social security number?
10. How do I stop service?
11. Why am I being billed for water / sewer when I had no usage?
12. What are my payment options?