How is my water treated and purified?
The treatment process consists of a series of steps with water first being drawn from the Cape Fear River and then going through the filtration process including the settling of sediments and addition of purifying substances.

Review the detailed Water Purification Process.

Show All Answers

1. Will I know if there is a problem with my water?
2. How is my water treated and purified?
3. Should I be concerned about drinking water if I have a weakened immune system?
4. Does my drinking water contain lead and what can I do about it?
5. How do cross-connections affect drinking water?
6. Who do I call if I have a question about my water or sewer bill?
7. Who do I call if I have a loss of pressure, taste and or odor problems?
8. I’m concerned about my water quality. Who do I call to have my water tested?
9. Who do I call for a tour of the Water Filtration Facility?
10. Will I know if there is a problem with my water?