Once out, stay out! Do not go back in for any reason.
Call 911 from a safe location.
Give the dispatcher as much accurate information as you can.
Use your fire escape plan. Go to the designated family meeting place.
Try to let neighbors know to get out. Help elderly neighbors and children to get out.
Have someone meet the fire trucks when they arrive, if it can be done safely.
Keep the fire lanes open.
If you can't get out, use a mobile phone to stay in touch with the 911 dispatchers. Shine a flashlight or wave a towel at the window to alert firefighters that you are trapped.